I.P. Systems
Software and Hardware Company Since 1989		 Technical Support
   
     IP Systems customers receive access to the a highly trained technical support staff in the industry. To serve your best interests, IP Systems support technicians specialize in vertical and integrated solutions across a complete range of product lines. They also have priority vendor access so you receive the most responsive support possible, direct from the manufacturer.
 
Our Menu of Technical Support Options

IP Systems offers a wide variety of technical support services to fit your needs and budget, including:

  1.   Technical Support - Systems Engineers

At I.P. Systems, we offer a wide range of product lines and System Information that require advanced technical knowledge and higher levels of focus. IP Systems is here to provide technical assistance and solutions for your Software or Hardware problem. We realize that it is impossible to be an expert on every area, but that is often what you expect from an Engineering Technical Support Company. By working with our System Engineers, you can be assured that the solutions we provide you are the most accurate, technically complete solutions possible.

What can the Systems Engineering department do for you?

  1.     Provide focused, technical support to your organization to help increase revenue.
  2.     Assist in designing network and system configurations.
  3.     Provide total multi-platform enterprise solutions by partnering with engineers from various product lines.
  4.     Assist in solving problems after the sale through expert troubleshooting and product knowledge.
  5.     Provide multiple vendor solutions.

I.P. Systems Engineers are some of the most knowledgeable technicians in the industry holding certifications including: MCSE, CNE, Master CNE, SCO ACE, 3COM Master of Networking Science, Nortel Expert, Cisco Certified Design Associate, Cisco Certified Network Associate, Cisco Certified Network Professional, A+ Service Technician.

 

  1. SMARTSupport 

SMARTSupport allows you to purchase support priority from our technical experts. It gives you fast access to the latest technical information when you need it most - in the field or on the phone. With SMARTSupport's average hold time of 60 seconds, you can have experts at your disposal and solve the problem before anyone knows there is one. For more information contact us at 917.330.4010 or by e-mail at SmartSupport@ipsyst.com for more information.

E-mail: support@ipsyst.com